1. Which famous management thinker was related with the development of "Theory X"?
Douglas McGregor
Abraham Maslow
Frederick Herzberg
2. Feed Back of ______ is necessary to improve the quality of the product.
Customers
Employees
Investors
All of the given options
3. Ali is a manager in a multinational organization. He believes that the employees of the company are lazy and do not have much ambition. Ali can be classed as _______ manager based on the perspectives of Douglas McGregor.
Select correct option:
Theory Y
Bureaucratic
Theory X
Administrative
4. Which one of the following individuals is most closely associated with scientific management?
Frederick Taylor
Mary Parker Follett
Harold Koontz
Max Weber
5. Which management theory focuses on managing the total organization?
Scientific management
Administrative management
Behavioral management
Quantitative management
6. TCS represents what factor to the
Select correct option:
Competitor
Supplier
Customer
Government agency
7. Amir is representing his company at the local Chamber of Commerce Annual Business Recognition luncheon. He is performing which of the following managerial role?
Negotiation
Monitor
Figurehead
Liaison
8. Usman currently holds a management position within his company. His job responsibilities include maintaining a focus toward long-term issues that may impact the company as well as developing appropriate goals to guide the organization. Jim is most probably which type of manager?
First line managers
Middle level manager
Operational manager
Top Level Manager
9. What type of forecasting technique relies on the judgment and opinion of knowledgeable individuals?
Qualitative
Short-term
Confirmatory
Predictive
10. People with which of the following decision making style have a high tolerance for ambiguity and tend to focus on the people or social aspects of a work situation?
Analytical
Behavioral
Directive
Conceptual
11. Within the members of the North American Free Trade Agreement, trade has _____ since the treaty was signed.
Decreased initially, but increased steadily
Increased
Decreased
Neither increased nor decreased
12. The best way to characterize management is to say that it is:
Part of the economy
An activity or process
An overcrowded career field
One of the chief difficulties for most firms
13. Which of the following is noted for the development of time motion studies that utilized stopwatches and cameras to analyze workplace efficiencies?
Frederick Taylor
Henri Fayol
Henry Gnatt
Frank and Lillian Gilbreth
14. If a group’s desire for consensus and cohesiveness overwhelms its desire to reach the best possible decision, it is called:
Groupthink
Group pressure
Group decision
Group dynamics
15. When an organization does everything that is required of it legally but nothing more. It is called:
Social obligation
Social obstruction
Social response
Social contribution
16. Concern for employee motivation is most closely associated with which of the following management approach?
Bureaucracy
Organizational behavior
Scientific management
Systems
17. Toyota motor company will be called efficient if it produces:
High quality products at relatively low cost
Quality products at high cost
High quality products at relatively high cost
Quality products at low cost
18. Primarily managers perform which of the following tasks?
Selling
Stocking merchandise
Directing the activities of other people
Ordering merchandise
19. Which viewpoint emphasizes finding ways to manage work more efficiently?
Behavioral
Quantitative
Classical
Qualitative
20. When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using which of the following skills?
Technical
Conceptual
Situational
Ethical
21. CEO of Siemens presents 10000 $ scholarships to the winners of Math, Science and Technology in a high school. He is acting the role of:
Figurehead
Leader
Spokesperson
Liaison
22. Which famous management thinker developed "Theory Y"?
Douglas McGregor
Abraham Maslow
Frederick Herzberg
Chester Barnard
23. Sony Corporation’s focus on product innovation is an example of which of the following dimensions of organizational culture?
People orientation
Attention to detail
Outcome orientation
Aggressiveness
24. Lower-level managers typically confront which type of decision making?
Unique
Non-routine
Programmed
Non-programmed
25. Mr. A is a manager in XYZ Company; he has a reputation for being an open and honest person and understands how to motivate employees and customers, he is said to have good ________ skills.
Sales
Political
Interpersonal
Technical
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