1. When Ali decides to take corrective action and provide damage control, he is acting in which of the following roles?
Select correct option:
Spokesperson
Figure head
Negotiator
Disturbance handler
2. What type of forecasting technique relies on the judgment and opinion of knowledgeable individuals?
Select correct option:
Qualitative
Short-term
Confirmatory
Predictive
3. Which of these is the ability to perform a specialized task that involves a certain method or process?
Select correct option:
Technical
Conceptual
Interpersonal
Communication
4. The sales and marketing component of e-business is:
Select correct option:
Intranet
Evolution
E-commerce
Extranet
5. Attempting to understand the signs of some problem comes under:
Select correct option:
Scanning stage
Categorization stage
Diagnosis stage
Implementation stage
6. Cultivating a learning culture where organizational members systematically gather knowledge and share it with others in the organization so as to achieve better performance is called:
Select correct option:
Knowledge management
Technical management
Software management
Systems management
7. Who presented the Concept of Quality?
Select correct option:
Henri Fayol
Prof.Henry Mintzberg
Frank & Lillian Gilbreth
Prof.Edward Deming
8. Which of the following is the final step in the decision-making process?
Select correct option:
Identifying the problem
Evaluating the decision’s effectiveness
Identifying decision criteria
Selecting an alternative that can resolve the problem
9. In order to communicate, motivate and delegate a manager must have:
Select correct option:
Political skills
Conceptual skills
Technical skills
Interpersonal skills
10. Which famous management thinker was related with the development of "Theory X"?
Select correct option:
Douglas McGregor
Abraham Maslow
Frederick Herzberg
11. Lower-level managers typically confront which type of decision making?
Select correct option:
Unique
Non-routine
Programmed
Non-programmed
12. Amna has been given goals related to the rollout and sales of her department. Her success at implementing the strategy will be assessed by comparing actual performance against the goals. This comparison is known as:
Select correct option:
Planning
Organizing
Implementing
Controlling
13. The specific organizational environment includes which of the following?
Select correct option:
Economic factors
Political conditions
Technological factors
Competitors
14. Managers are responsible for improving ________involvement in decision making and action taking.
Select correct option:
Stakeholder's
Liaison's
Leader's
Figurehead's
15. Which of the following is part of the 14 principles of management identified by Henri Fayol?
Select correct option:
Scalar chain
Innovation
Efficiency
Motivation
16. Which of the following is important in effectively implementing the chosen alternative in the decision-making process?
Select correct option:
Getting upper-management support
Double-checking your analysis for potential errors
Allowing those impacted by the outcome to participate in the process
Ignoring criticism concerning your chosen alternative
17. An organization is called:
Select correct option:
The physical location where people work
A collection of individuals working for the same company
A deliberate arrangement of people to accomplish some specific purpose
A group of individuals focused on profit-making for their shareholders
18. Which of the following is a highly structured technique, designed to keep personal interactions at a minimum?
Select correct option:
Clustering
Brainstorming
Nominal group technique
Group interview
19. The most important point of Prof. Edward Deming’s Philosophy was:
Select correct option:
Achieving the Goals
Consistency of Purpose
Wastage of the resources should be minimized
Collaboration among the members
20. Knowledge management involves encouraging the members of the organization to:
Select correct option:
Improve the educational level of the average employee
Develop new training programs to help new employees
Develop a corporate university
Systematically gather information and share it with others
Post a Comment