Question No: 21 ( Marks: 1 ) - Please choose one
Which of the following statements is true?
► Older employees have lower rates of avoidable absence than younger workers
► Older employees have lower rates of unavoidable absence than younger workers
► Older employees are more likely to quit their job than younger workers
► Older employees are perceived to be more flexible than younger workers
Question No: 22 ( Marks: 1 ) - Please choose one
Research does NOT support which of the following statements about gender in the workplace?
► Women are more willing to conform to authority than men
► Men are more aggressive than women
► Women are more productive at work than men
► Men have higher expectations of success
Question No: 23 ( Marks: 1 ) - Please choose one
Which of the following is NOT one of the most widely used variable-pay programs?
► Piece-rate wages
► Merit-based pay
► Fixed pay
► Profit sharing plans
Question No: 24 ( Marks: 1 ) - Please choose one
In which of the following situation Synergy is most likely to occur?
► The activities of all group members are fully dependent on one another
► The performance of one member of a group affects what other members do
► Group members must perform specific behaviors in a predetermined order
► Group members acting together produce more or better output than alone
Question No: 25 ( Marks: 1 ) - Please choose one
Which of the following is the stage of group development characterized by the development of close relationships and cohesiveness?
► Forming
► Norming
► Storming
► Adjourning
Question No: 26 ( Marks: 1 ) - Please choose one
Which of the following does NOT explain the characteristics of teams?
► Commonality of purpose
► Interconnectivity among individual members
► Flexibility and degree of responsiveness
► Restrictions on expression of ideas
Question No: 27 ( Marks: 1 ) - Please choose one
Which of the following is NOTconsidered an advantage of electronic meetings?
► Maintains the secrecy of ideas
► Speed up decision making process
► Receiving credit for the best ideas
► Accurate exchange of opinions
Question No: 28 ( Marks: 1 ) - Please choose one
Which of the following statement is true about decision making using nominal group techinque?
► This method is good to generate a quantity of ideas
► This method is good for building group cohesiveness
► This method is good for encouraging independent thinking
► This method is an inexpensive way of generating maximum ideas
Question No: 29 ( Marks: 1 ) - Please choose one
Which of the following is the product of a sender’s encoding?
► Channel
► Message
► Transmission
► Medium
Question No: 30 ( Marks: 1 ) - Please choose one
If Ali is apprehensive regarding oral communication, which of the following behaviors is he least likely to display?
► He prefers to talk on the phone
► He prefers to send emails
► He relies on memos or letters
► He avoids face-to-face communication
Question No: 31 ( Marks: 1 ) - Please choose one
Sami is developing marketing page for the company web site and is concerned about the appearance of his active links. He seeks reactions from fellow employees. The reactions he seeks are part of the:
► Adjourning phase
► Encoding phase
► Decoding phase
► Feedback phase
Question No: 32 ( Marks: 1 ) - Please choose one
Which of the following is an important nonverbal component of communication?
► Written memo
► Paraphrase
► Eye contact
Question No: 33 ( Marks: 1 ) - Please choose one
A communication channel with greater channel richness is most likely to provide:
► Greater feedback density
► Greater filtering capability
► Greater perceptual wellness
► Larger amounts of information
Question No: 34 ( Marks: 1 ) - Please choose one
Jobs in which success demands stamina, leg strength and manual dexterity require management to identify an employee’s which characteristics?
► Physical abilities
► Motor abilities
► Mental abilities
► Emotional abilities
Question No: 35 ( Marks: 1 ) - Please choose one
If a manger is responsible to define goals, establish an overall strategy for achieving those goals and matching activities accordingly, then which one of the following functions is he/ she performing?
► Planning
► Organizing
► Leading
► Controlling
Question No: 36 ( Marks: 1 ) - Please choose one
A bachelor degree holder is most likely to have a job that requires:
► Human skills
► Technical skills
► Conceptual skills
► Leading skills
Question No: 37 ( Marks: 1 ) - Please choose one
Which of the following type of values determine the preferences for the means to be used in achieving desired ends?
► Terminal values
► Instrumental values
► Theoretical values
► Social values
Question No: 38 ( Marks: 1 ) - Please choose one
Ali is an employee in a company. He expresses his dissatisfaction by discussing the problem with the superiors, suggests improvements and involves the unions in problem solving, He expresses his dissatisfaction in which of the following ways?
► Exit
► Voice
► Loyalty
► Neglect
Question No: 39 ( Marks: 1 ) - Please choose one
The degree to which an individual believes that performing at a particular level will generate a desired outcome is defined by expectancy theory as what kind of relationship?
► Performance-reward
► Effort-performance
► Reward-personal goal
► Effort-satisfaction
Question No: 40 ( Marks: 1 ) - Please choose one
The communication used by managers to provide job instructions is an example of:
► Downward communication
► Lateral communication
► Directional communication
► Diagonal communication
Question No: 41 ( Marks: 10 )
How does ERG theory differ from Maslow’s hierarchy of needs?
Answer :
Abraham Maslow’s theory of needs describes five levels of needs and from bottom to top order they are :
1) Physiological needs : These include basic needs of food, existence, shelter etc. This is the lowest level of needs in Maslow’s hierarchy.
2) Safety needs :These include the needs for feeling safe and protected from environmental hazards.
3) Social needs : These include the need for belongingness and having social relationships
4) Esteem needs : These needs include the need for being recognized and having respect in society
5) Self actualization needs : This is the highest level of needs and means that a person reaches the full potential he is capable of reaching.
\
In contrast to this, Clayton Alderfer’s ERG needs are three and they are :
1) Existence needs : The need for existence i.e food, shelter etc.
2) Relatedness needs : The need for having social relationships and being related to.
3) Growth needs : The needs for growth and achieving something and doing something good in life.
