1. TCS represents what factor to the
Select correct option:
Competitor
Supplier
Customer
Government agency
2. The general economic condition consists of all of the following EXCEPT:
Select correct option:
Legislation
Interest rates
Change in disposable income
Stock market fluctuations
3. All of the following are reasons to look at theoretical perspectives of management EXCEPT:
Select correct option:
Understanding the present
Source of new ideas
History repeats itself
Guide to action
4. Which of the following statement Best describes a Procedure?
Select correct option:
An explicit statement detailing exactly how to deal with a decision
A series of interrelated sequential steps to respond to a structured problem
A set of guidelines that channel a manager’s thinking in dealing with a problem
Allows a manager to use broad decision-making authority
5. The best way to characterize management is to say that it is:
Select correct option:
Part of the economy
An activity or process
An overcrowded career field
One of the chief difficulties for most firms
6. If a group’s desire for consensus and cohesiveness overwhelms its desire to reach the best possible decision, it is called:
Select correct option:
Groupthink
Group pressure
Group decision
Group dynamics
7. To determine the _____________, a manager must determine what is relevant or important in resolving the problem.
Geocentric behavior needed
Number of allowable alternatives
Weighting of decision criteria
Decision criteria
8. A form of group decision making in which a group is used to achieve a consensus of expert opinion is called:
Interacting group
Nominal group
Brainstorming
9. Which of the following is the final step in the decision-making process?
Select correct option:
Identifying the problem
Evaluating the decision’s effectiveness
Identifying decision criteria
Selecting an alternative that can resolve the problem
10. Labor unions, employees, suppliers, customers, clients, and public interest groups are all examples of:
Select correct option:
Management constituencies
Stockholders
Stakeholders
Business owners
11. Fredrick Taylor was the student of: {hugo munsterbeg}
Select correct option:
Robert Owen
Charles Babbage
W. Edwards Deming
Henry Towne
12. Plant managers come under which of following management levels?
Select correct option:
First-line managers
Non-managerial employees
Middle managers
Top managers
13. Tax revenues and government grants for a city are called its:
Select correct option:
Human resources
Financial resources
Physical resources
Informational resources
14. Computers and campus facilities given to a university are called its:
Select correct option:
Human resources
Financial resources
Physical resources
Information resources
15. A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which of the following role?
Select correct option:
Informational
Leader
Liaison
Disseminator
16. When Ali decides to take corrective action and provide damage control, he is acting in which of the following roles?
Select correct option:
Spokesperson
Figure head
Negotiator
Disturbance handler
17. Programmed decision making technique tends to rely on which of the following?
Select correct option:
The problem solver’s ability to think on his or her feet
The development of a clear set of alternative solutions
Previous solutions
Identification of the actual problem
18. Communication should be:
Select correct option:
From Top to Bottom level
From Bottom to top
2 way
None of the given option
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