vuexpert@gmail.com

1. Non-programmed decisions are typically made under a condition of which of the following?

Select correct option:

Certainty

Low levels of risk

Uncertainty

Reliability

2. Interest rates, inflation rates, and stock market indexes are all examples of which of the factor of an organization’s general environment?

Select correct option:

Economic

Political

Social

Technological

3. A business school’s statement that it “strives for productive relationships with local organizations” is an example of which of the following?

Select correct option:

Rule

Policy

Procedure

Commitment

4. Ali has just received each and every necessary statistics on the proposed new purchases for his organization. Ali is now ready to render his decision about them. Ali will be making his decision under conditions best referred to as:

Select correct option:

Risk

Certainty

Risk avoidance

Uncertainty

5. Which of the following approach focuses on a set of interrelated and interdependent parts arranged in a manner that produces a unified whole?

Select correct option:

Process

Function

Systems

Contingency

6. Group decisions provide _____ information as compared to individual ones.

Select correct option:

Current

Complete

Relevant

Consistent

7. Role of disseminator, figurehead, negotiator, liaison and spokesperson is most important for:

Select correct option:

Top level managers

First line managers

Middle level managers

Non managerial staff

8. Which of the following approaches to ethical decision-making focuses on the consequences of an action?

Select correct option:

Utilitarian approach

Universalism approach

Moral rights approach

Justice approach

9. All of the following are characteristics of total quality management EXCEPT:

Select correct option:

Intense focus on the competition

Concern for continual improvement

Improvement in quality of everything the organization does

Accurate measurement

10. Non-programmed decisions are typically made under a condition of which of the following?

Select correct option:

Certainty

Low levels of risk

Uncertainty

Reliability

11. All of the following are managerial roles identified in Mintzberg’s Model EXCEPT:

Select correct option:

Informational

Interpersonal

Functional

Decisional

12. Power and authority that are concentrated at the upper levels of the organization as much as possible, is called:

Select correct option:

Authority

Unity of command

Unity of direction

Centralization

13. Which of the following describe(s) a global marketplace?

Select correct option:

The entire world is a marketplace

National borders are irrelevant

The potential for organizations to grow expands dramatically

All of the given options

14. Which of the following is a basic definition of ethics?

Select correct option:

Moral guidelines for behavior

Rules for acknowledging the spirit of the law

Principles that define right and wrong conduct

Principles for legal and moral development

15. The most outspoken advocate of the classical view of social responsibility is economist and Nobel prize winner:

Select correct option:

Carnegie Milton

Charles Darwin

Milton Freeman

Milton Friedman

16. The management process includes all of the following management functions EXCEPT:

Select correct option:

Planning

Innovating

Leading

Organizing

17. Assembling additional information and identifying both the nature and the causes of the problem comes under:

Select correct option:

Scanning stage

Categorization stage

Diagnosis stage

Implementation stage

18. Mr. A is a manager in XYZ Company; he has a reputation for being an open and honest person and understands how to motivate employees and customers, he is said to have good ________ skills.

Select correct option:

Sales

Political

Interpersonal

Technical

19. Environmental scanning establishes the basis for _____, which are predictions of outcomes.

Select correct option:

Scenarios

Projects

Budgets

Forecasts

20. All levels of management between the supervisory level and the top level of the organization are termed as:

Select correct option:

Middle managers

First-line managers

Supervisors

Foremen

21. The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as:

Select correct option:

Planning

Organizing

Leading

Controlling

22. Which of the following acts as an unambiguous measure of the effectiveness of a business organization?

Select correct option:

Efficiency

Employee satisfaction

Increased revenues

Profits