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MIDTERM EXAM of MGT502- Organizational Behaviour Solved

Question No: 21 ( Marks: 1 ) - Please choose one

Which of the following statements is true?

Older employees have lower rates of avoidable absence than younger workers

Older employees have lower rates of unavoidable absence than younger workers

Older employees are more likely to quit their job than younger workers

Older employees are perceived to be more flexible than younger workers

Question No: 22 ( Marks: 1 ) - Please choose one

Research does NOT support which of the following statements about gender in the workplace?

Women are more willing to conform to authority than men

Men are more aggressive than women

Women are more productive at work than men

Men have higher expectations of success

Question No: 23 ( Marks: 1 ) - Please choose one

Which of the following is NOT one of the most widely used variable-pay programs?

Piece-rate wages

Merit-based pay

Fixed pay

Profit sharing plans

Question No: 24 ( Marks: 1 ) - Please choose one

In which of the following situation Synergy is most likely to occur?

The activities of all group members are fully dependent on one another

The performance of one member of a group affects what other members do

Group members must perform specific behaviors in a predetermined order

Group members acting together produce more or better output than alone

Question No: 25 ( Marks: 1 ) - Please choose one

Which of the following is the stage of group development characterized by the development of close relationships and cohesiveness?

Forming

Norming

Storming

Adjourning

Question No: 26 ( Marks: 1 ) - Please choose one

Which of the following does NOT explain the characteristics of teams?

Commonality of purpose

Interconnectivity among individual members

Flexibility and degree of responsiveness

Restrictions on expression of ideas

Question No: 27 ( Marks: 1 ) - Please choose one

Which of the following is NOTconsidered an advantage of electronic meetings?

Maintains the secrecy of ideas

Speed up decision making process

Receiving credit for the best ideas

Accurate exchange of opinions

Question No: 28 ( Marks: 1 ) - Please choose one

Which of the following statement is true about decision making using nominal group techinque?

This method is good to generate a quantity of ideas

This method is good for building group cohesiveness

This method is good for encouraging independent thinking

This method is an inexpensive way of generating maximum ideas

Question No: 29 ( Marks: 1 ) - Please choose one

Which of the following is the product of a sender’s encoding?

Channel

Message

Transmission

Medium

Question No: 30 ( Marks: 1 ) - Please choose one

If Ali is apprehensive regarding oral communication, which of the following behaviors is he least likely to display?

He prefers to talk on the phone

He prefers to send emails

He relies on memos or letters

He avoids face-to-face communication

Question No: 31 ( Marks: 1 ) - Please choose one

Sami is developing marketing page for the company web site and is concerned about the appearance of his active links. He seeks reactions from fellow employees. The reactions he seeks are part of the:

Adjourning phase

Encoding phase

Decoding phase

Feedback phase

Question No: 32 ( Marks: 1 ) - Please choose one

Which of the following is an important nonverbal component of communication?

Written memo

Paraphrase

Eye contact

E-mail

Question No: 33 ( Marks: 1 ) - Please choose one

A communication channel with greater channel richness is most likely to provide:

Greater feedback density

Greater filtering capability

Greater perceptual wellness

Larger amounts of information

Question No: 34 ( Marks: 1 ) - Please choose one

Jobs in which success demands stamina, leg strength and manual dexterity require management to identify an employee’s which characteristics?

Physical abilities

Motor abilities

Mental abilities

Emotional abilities

Question No: 35 ( Marks: 1 ) - Please choose one

If a manger is responsible to define goals, establish an overall strategy for achieving those goals and matching activities accordingly, then which one of the following functions is he/ she performing?

Planning

Organizing

Leading

Controlling

Question No: 36 ( Marks: 1 ) - Please choose one

A bachelor degree holder is most likely to have a job that requires:

Human skills

Technical skills

Conceptual skills

Leading skills

Question No: 37 ( Marks: 1 ) - Please choose one

Which of the following type of values determine the preferences for the means to be used in achieving desired ends?

Terminal values

Instrumental values

Theoretical values

Social values

Question No: 38 ( Marks: 1 ) - Please choose one

Ali is an employee in a company. He expresses his dissatisfaction by discussing the problem with the superiors, suggests improvements and involves the unions in problem solving, He expresses his dissatisfaction in which of the following ways?

Exit

Voice

Loyalty

Neglect

Question No: 39 ( Marks: 1 ) - Please choose one

The degree to which an individual believes that performing at a particular level will generate a desired outcome is defined by expectancy theory as what kind of relationship?

Performance-reward

Effort-performance

Reward-personal goal

Effort-satisfaction

Question No: 40 ( Marks: 1 ) - Please choose one

The communication used by managers to provide job instructions is an example of:

Downward communication

Lateral communication

Directional communication

Diagonal communication

Question No: 41 ( Marks: 10 )

How does ERG theory differ from Maslow’s hierarchy of needs?

Answer :

Abraham Maslow’s theory of needs describes five levels of needs and from bottom to top order they are :

1) Physiological needs : These include basic needs of food, existence, shelter etc. This is the lowest level of needs in Maslow’s hierarchy.

2) Safety needs :These include the needs for feeling safe and protected from environmental hazards.

3) Social needs : These include the need for belongingness and having social relationships

4) Esteem needs : These needs include the need for being recognized and having respect in society

5) Self actualization needs : This is the highest level of needs and means that a person reaches the full potential he is capable of reaching.

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In contrast to this, Clayton Alderfer’s ERG needs are three and they are :

1) Existence needs : The need for existence i.e food, shelter etc.

2) Relatedness needs : The need for having social relationships and being related to.

3) Growth needs : The needs for growth and achieving something and doing something good in life.

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