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Marks: 60

Time: 120min

StudentID/LoginID: ______________________________

Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Thursday, February 15, 2007

• All questions are compulsory.

• This exam consists of 15 Multiple Choice Questions (MCQs), 5 fill in the blanks, 5 true/

false – 1 mark each, 3 short questions – 5 marks each and 2 descriptive question –

10 marks each.

• Time management is very important. Objective type questions may be solved first to

secure enough time for remaining subjective question.

• For each Multiple Choice Question, read the choices available and select the choice

which you consider is the correct answer.

• Reply the short question and long descriptive question keeping in view the marks

allocated for each question.

• This examination is closed book, closed notes and closed neighbors.

• The use of notes, handouts, books or any other helping material is strictly prohibited in

the centre during the exam.

• Do not ask about the contents of this examination from anyone.

• You may wish to pace yourself with your own watch, but the supervisor will be the

official timekeeper of the test.

• Failure to comply with the supervisor’s directions may result in your test being

cancelled. Please comply with supervisor’s directions to avoid any unpleasant event.

For Teacher's use only

Question 1 2 3 4 5 6 7 8 9 10 Total

Marks

Question 11 12 13 14 15 16 17 18 19 20

Marks

Question 21 22 23 24 25 26 27 28 29 30

Marks

Question No: 1 ( Marks: 1 ) - Please choose one

Utilizing the human resource management principles you can avoid:

.

Hiring the wrong person for the job

.

Having your company taken to court because of your discriminatory actions

.

Having your company cited under federal occupational safety laws for unsafe

practices

.

All of the given options

Question No: 2 ( Marks: 1 ) - Please choose one

A ________ work team is a formal group of employees who operate without a manager and are

responsible for a complete work process or segment:

.

Self-managed

.

Cross Departmental

.

Quality circle

.

Problem solving

Question No: 3 ( Marks: 1 ) - Please choose one

A forecasting method in which each successive level of the organization, starting with the lowest,

and forecasts its employee requirements in order to provide an aggregate forecast of employment

needs is:

.

Simulation

.

Bottom-Up Approach

.

Zero-Base Forecasting

.

Managerial judgment

Question No: 4 ( Marks: 1 ) - Please choose one

Different factors can influence the effectiveness of recruiting process in negative manner and can

become hurdles. They may include:

.

Image of the Organization

.

Government Influence

.

Labor Market Influence

.

All of the given options

Question No: 5 ( Marks: 1 ) - Please choose one

The basic principle or condition that facilitate learning is:

.

Education

.

Experience

.

Participation

.

None of the given options

Question No: 6 ( Marks: 1 ) - Please choose one

According to _______ Career Path, an employee progresses vertically upward in the organization

from one specific job to the next.

.

Traditional

.

Lateral Skill

.

Dual

.

Network

Question No: 7 ( Marks: 1 ) - Please choose one

In _____ raters assign numerical values to specific job components, and the sum of these values

provides a quantitative assessment of a job’s relative worth.

.

Point method

.

Ranking method

.

Factor comparison method

.

Classification method

Question No: 8 ( Marks: 1 ) - Please choose one

An approach to health care where providers negotiate a rate for health care for a covered life over a

period of time is called:

.

Vision Care

.

Capitation

.

Defined-Contribution

.

None of the given options

Question No: 9 ( Marks: 1 ) - Please choose one

A person’s motivation to exert a certain level of effort is a function of: expectancy, _________,

and valance.

.

Relatedness

.

Extinction

.

Instrumentality

.

Reinforcement

Question No: 10 ( Marks: 1 ) - Please choose one

Environmental conditions that cause accidents at workplace include all except:

.

Noise

.

Dust and fumes

.

Defective Equipment

.

Stress

Question No: 11 ( Marks: 1 ) - Please choose one

Employee Handbook serves many purposes including:

.

It helps employees learn about company at their own pace.

.

Provides references regarding policies, rules, and benefits.

.

Ensures HRM policies will be consistently applied.

.

All of the given options.

Question No: 12 ( Marks: 1 ) - Please choose one

_______ does not require employees to join the union; however as a condition of employment,

each nonunion member of the bargaining unit pays the union the equivalent of membership dues as

a kind of tax, or service charge, in return for the union acting as the bargaining agent.

.

Agency Shop

.

Union Shop

.

Closed Shop

.

Open Shop

Question No: 13 ( Marks: 1 ) - Please choose one

The avoiding style of conflict management is based on:

.

Low concern for self and others

.

Low concern for self, high concern for others

.

High concern for self and for others

.

Moderate concern for self and others

Question No: 14 ( Marks: 1 ) - Please choose one

________ occur when management decides to terminate its relationship with an employee due to

economic necessity or a poor fit between the employee and the organization.

.

Quits

.

Retirements

.

Voluntary Separations

.

Involuntary separations

Question No: 15 ( Marks: 1 ) - Please choose one

____ leaders solve problems and make decisions by themselves based upon information available

at the time.

.

Participative

.

Transformational

.

Autocratic

.

Democratic

Question No: 16 ( Marks: 1 )

A _________ is a set of interdependent parts that processes inputs into outputs.

Question No: 17 ( Marks: 1 )

_________ is the systematic process of collecting and making judgments about all the important

information related to a job.

Question No: 18 ( Marks: 1 )

The purpose of _________ of applicants is to remove individuals who obviously do not meet the

position requirements.

Question No: 19 ( Marks: 1 )

_________ is the practice of permitting employees to choose, with certain limitations, their own

working hours.

Question No: 20 ( Marks: 1 )

_________ means employees can notify the wrongdoings of the management.

Question No: 21 ( Marks: 1 ) - Please choose one

Due to globalization, religion and culture based diversity is decreasing in organizations.

.

True

.

False

Question No: 22 ( Marks: 1 ) - Please choose one

Screening interviews are used to verify information provided on resume or application blank.

.

True

.

False

Question No: 23 ( Marks: 1 ) - Please choose one

Large organizations routinely conduct compensation surveys to determine prevailing pay rates

within labor markets.

.

True

.

False

Question No: 24 ( Marks: 1 ) - Please choose one

The rate of employee separations in an organization is known as turnover rate.

.

True

.

False

Question No: 25 ( Marks: 1 ) - Please choose one

Benefit is the money that a person receives for performing a job.

.

True

.

False

Question No: 26 ( Marks: 5 )

Describe how diverse workforce affects human resource management practices?

Question No: 27 ( Marks: 5 )

Why do you believe that Performance is the function of Ability, Motivation and Opportunity?

Question No: 28 ( Marks: 5 )

What are employee assistance programs? Do you believe that employee assistance programs are a

good idea?

Question No: 29 ( Marks: 10 )

What steps might a manager take to socialize new employees at a leather apparel company?

Question No: 30 ( Marks: 10 )

As a student, you have been subjected to a form of performance appraisal through the course

grades that you have earned. Discuss whether you feel that the sources of errors present in the

performance appraisal process have been encountered in your personal experiences. How might

grading system eliminate such problems?

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