Which of the followings are usually more vivid than long ones and improve
the readability of a document?
► Short words
► Content words
► Structure words
► Practical words
Which question is used to ask about residential status?
► What's your address?
► Where are you from?
► Where do you belong to?
► Please sign here.
How can you make the following statement
Concise?
‘There are only four rules of our company and every employee is bound to
follow these rules.’
► Four rules must be observed.
► There are four rules that must be observed.
► You must follow the rules.
► Follow the rules.
Biased language that might offend the audience is based on --------------
► Cultural bias, gender bias
► Cultural bias, nationality bias
► Unity bias, nationality bias
► None of them
Why important observations, suggestions, or objections should be written?
► To persuade the reader
► To create permanent records
► To make communication more effective
► To establish credibility
Which format should be used if the document will be sent to outside
individuals?
► Letter
► Presentation
► Memorandum
► Manuscript
Which of the following can be defined as "the words one chooses to state
one’s message, say much more than their dictionary definitions".
► Semantics
► Phonetics
► Synonyms
► Phonemes
► Chairman
If your message is specific, definite and vivid; which of the following
principle has been applied?
► Completeness
► Correctness
► Conciseness
► Concreteness
Which of the following is promoted by simple, direct language?
► Structural clarity
► Stylistic clarity
► Contextual clarity
► Textual clarity
Which of the following is used as brief, informal reports within an
organization?
► Letter
► Memo
► Proposal
► Report
Select the statement about the communication process that is NOT true.
► Communication takes many forms-oral, written and computer.
► Communication is vital to every part of business.
► Your performance in business will not be judged by your
communication ability.
► Performance is judged by communication ability.
Which guideline should be followed to ensure Courtesy?
► Be sincerely tactful, thoughtful and appreciative
► Use expressions that show respect
► Omit irritating expressions
► All of the above
Which of the following factors enables you to evaluate the effectiveness
of your message?
► Feedback
► Encoding
► Transmission
► Decoding
Which Three types of readers usually exist?
► Phantom Readers, Future Readers, Complicated Readers
► Future Readers, Complex Readers, Complicated Readers
► Future Readers, Complex Readers, Technical Readers
► Phantom Readers, Future Readers, Complex Readers
To whom usually good will letters are written?
► Customer
► Manager
► Director
Which of the following can make a meeting unsuccessful?
► Deciding on purpose before the meeting
► Selecting participants for the meeting
► Holding a meeting when a memo or other business message would
have done the job
► All of the above
( Marks: 2 )
What does the phrase ‘Readers create Meaning’ mean?
( Marks: 5 )
Differentiate between Direct and Indirect Approach?
( Marks: 2 )
What is a bad news message?
( Marks: 3 )
What do you understand by the phrase ‘Readers responses are sharpened by situation’?
( Marks: 10 )
Write a letter to your Branch Manager [previous employer] in order to obtain a Letter of Recommendation.
Post a Comment